Privacy Policy

1. Introduction

At Prepyx, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

2.1 Personal Information

• Name and email address
• Phone number (optional)
• Profile information (education, work experience, skills)
• Resume and cover letters
• Payment information (processed securely through Razorpay)

2.2 Usage Data

• Interview session recordings and responses
• Performance metrics and analytics
• Pages visited and features used
• Device information and IP address
• Browser type and operating system

2.3 LinkedIn Integration

If you choose to import your profile from LinkedIn, we collect publicly available information from your LinkedIn profile with your explicit consent.

3. How We Use Your Information

We use your information to:

• Provide and maintain our interview preparation services
• Generate personalized interview questions and feedback
• Create and optimize resumes for specific job applications
• Process payments and manage subscriptions
• Analyze and improve our Platform's performance
• Send important updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. AI and Data Processing

4.1. We use artificial intelligence to analyze your responses and generate feedback. This processing is done securely and your data is not used to train general AI models.

4.2. Interview recordings and responses are stored securely and are accessible only to you and authorized personnel for support purposes.

4.3. We may use anonymized and aggregated data to improve our AI models and services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

5.1 Service Providers

• Cloud hosting providers (for data storage and processing)
• Payment processors (Razorpay for secure payment handling)
• AI service providers (for interview analysis and content generation)
• Email service providers (for transactional emails)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Restricted access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

7.1. We retain your personal information for as long as your account is active or as needed to provide services.

7.2. Interview session data is retained for the duration of your subscription plus 90 days.

7.3. Payment records are retained as required by law (typically 7 years for tax purposes).

7.4. You may request deletion of your data at any time by contacting us at support@prepyx.com.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@prepyx.com.

9. Cookies and Tracking

9.1. We use cookies and similar tracking technologies to enhance your experience and analyze Platform usage.

9.2. You can control cookies through your browser settings.

9.3. Essential cookies are necessary for the Platform to function and cannot be disabled.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our Platform. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@prepyx.com

15. Governing Law

This Privacy Policy is governed by the laws of India and the Information Technology Act, 2000, and the Personal Data Protection Bill (when enacted).